Phazor
Privacy Notice

Last Updated: November 2025

1. Introduction

PHAZOR (“we,” “our,” or “us”) respects your privacy. This Privacy Notice explains how we collect, use, store, and protect your information when you use our website, submit forms, or receive IT or cybersecurity services.

2. Information We Collect

We may collect the following categories of information:

  • Contact details: name, email, phone number

  • Service-related details: device information, system information, problem descriptions, support notes

  • Technical data: basic diagnostic logs or configuration details needed to perform service

  • Payment information: processed securely by third-party providers (we do not store full card numbers)

  • Website & analytics data: basic cookie or device information collected by Squarespace or integrated tools

We do not knowingly collect information from minors, and our services are not directed to children.

3. How We Use Your Information

We may use your information to:

  • Deliver IT support and cybersecurity services

  • Communicate about appointments, scheduling, and follow-ups

  • Maintain internal service records

  • Improve service quality, security, and reliability

  • Process payments and manage invoices

4. How We Protect Your Information

We use industry-standard safeguards, including:

  • Encrypted storage within Google Workspace

  • Strict access controls

  • Secure transmission (HTTPS and encrypted channels)

  • Limited access to information on a need-to-know basis

  • Retention limits based on operational and legal requirements

5. Sharing Your Information

We may share limited information with:

  • Trusted vendors (Google Workspace, Squarespace, Square, etc.)

  • Legal authorities if required by law

We do not sell or rent customer information.

6. Your Rights

You may request:

  • A copy of your personal data

  • Correction of inaccurate information

  • Deletion of data where legally permissible

To submit a request, email: levi@phazor.net

7. Data Retention

We retain information only as long as necessary for operational, security, or legal purposes.

8. Third-Party Services

Our website, payment processors, and forms may use third-party services with their own privacy practices. We encourage you to review those policies as well.

9. Changes to This Notice

We may update this Privacy Notice periodically. The most current version will always be available on our website.